Frequently asked questions

WHEN CAN I EXPECT MY DELIVERY?

It will take approximately 2-3 weeks to create and polish your ring, an invoice will be sent to your email address when we have shipped your ring to you. Shipping will usually take 3-7 working days from dispatch, for shipping details you can find our shipping policy and information located here.
 

 

DO YOU TAKE PICKUP ORDERS?

Unfortunately we do not offer any pickup orders, however we offer FREE standard shipping with any order you place with Varsity Rings.
 

 

WHAT IS YOUR RETURNS POLICY?

Unfortunately, we do not offer or accept refunds unless the product or service is structurally faulty. We will inspect every product to ensure that there are no structural damage before we ship to you. If your product is lost during shipping or arrives to your damaged, a claim can be made to reimburse you through the coverage plan of the shipping company up to $150 $AUD.

We do not offer refunds if the wrong size has been selected for a product. PLEASE ensure that you have selected the correct size for you using the size chart and information provided in the Ring Sizing and Materials Guide. If you have recieved the wrong product, please send us an email at: VarsityRingsAus@gmail.com

 

HOW DO I CREATE A RING DESIGN OF MY OWN?

This service is aimed for sporting teams, University clubs or individuals looking to create a ring of their own design. The team at Varsity Rings will work with you to create a ring of your choosing just for you and your friends/team.

Send us your thoughts and designs by contacting us at: VarsityRingsAus@gmail.com

We will both bring the top faceplate design to life for either a male or female signet ring FOR FREE. The cost of the ring will remain the same as the other signet rings relative to the precious metal selected. The design created will remain our intellectual property but will be available for purchase and will be displayed on the CUSTOM PRINTS GALLERY page.

We reserve the right to withhold any designs that contain pornography, illicit substances or acts.

DO YOU ACCEPT PAYPAL?

We accept paypal as a form of payment.

 

DO YOU ACCEPT AFTERPAY?

We accept fortnightly installments of the cost of the product through afterpay.